All our products come with a 100% Satisfaction Guarantee. Therefore in the unlikelihood of you are not being entirely happy with the product(s) we will refund your money without question. We would however be interested to know why you are returning the product so that we can feed back your comments to the manufactures. We are always looking to improve our products.
The refund will be done on the following basis:
- The product(s) is/are returned within 14 days of delivery.
- There is a minimum of 75% of the product returned.
- If the product has been damaged or destroyed in transit, Just UK.net will require photographic evidence to be sent and may request the damaged goods to be returned so that it can be used in evidence against the couriers. That being the case, Just UK.net will supply the means to return the damaged goods.
- Just UK.net will refund the cost of the product and part or all of the original postage paid (dependent on the proportion of the order being returned) but not the return postage unless the reason for the return is the fault of JustUK.net for sending out the incorrect products. In which case Just UK.net will send postage paid packaging for the return posting.
- Returning of products bought through your Consultant must be returned via your Consultant.
- Products bought through 3rd party websites such as eBay or Amazon must be returned via their returns service and will be bound to their terms and conditions.
These do not affect in any way your statutory consumer rights.